Testimonials

Genuine, Sincere Real Estate Agent

Kim Hay is the most genuine sincere real estate agent I have ever met. Her extra work was above and beyond the call of duty. We purchased the house as an investment, so Kim took quite a few prospective tenants through the property. She was very selective and careful selecting tenants, and found great tenants […]

Kim Hay is the most genuine sincere real estate agent I have ever met. Her extra work was above and beyond the call of duty. We purchased the house as an investment, so Kim took quite a few prospective tenants through the property. She was very selective and careful selecting tenants, and found great tenants for us. We live interstate, and there were a few issues with the house that needed repairing before settlement. Kim ensured that these were attended to in a timely manner and kept me updated throughout the entire process. She did not swere from commitments she made, and consulted with me on each development. She even phoned/emailed me several times, until she spoke with me to congratulate us after the property settled.


Melinda & Matthew Gurr

5starstarstarstarstar Highly recommend Ian Ian was recommended by a friend of mine. He was very easy going, friendly, very knowledgeable and nothing was a problem for him. I’d highly recommend Ian to anyone who was thinking of selling and definitely use Ian again. Thanks Ian

5starstarstarstarstar

Highly recommend Ian


Ian was recommended by a friend of mine. He was very easy going, friendly, very knowledgeable and nothing was a problem for him. I’d highly recommend Ian to anyone who was thinking of selling and definitely use Ian again. Thanks Ian


82 Karall Street

5starstarstarstarstar A great experience! Ian was great to deal with in the purchase of our new home. His honesty and integrity was appreciated.  

5starstarstarstarstar

A great experience!


Ian was great to deal with in the purchase of our new home. His honesty and integrity was appreciated.


 


tina

82 Karall Street

5starstarstarstarstar A great experience! Ian was great to deal with in the purchase of our new home. His honesty and integrity was appreciated. Review submitted by Tina Howell (Buyer) on 11 Nov 2022

5starstarstarstarstar

A great experience!


Ian was great to deal with in the purchase of our new home. His honesty and integrity was appreciated.


Review submitted by Tina Howell (Buyer) on 11 Nov 2022


Goes Above & Beyond

We would like to acknowledge the amount of time and effort that Kim Hay put into looking after our interests – above and beyond that which was envisaged and truly appreciated. The fact that we reside in Canberra meant that we relied heavily on her advice and assistance – all of which resulted in a […]

We would like to acknowledge the amount of time and effort that Kim Hay put into looking after our interests – above and beyond that which was envisaged and truly appreciated. The fact that we reside in Canberra meant that we relied heavily on her advice and assistance – all of which resulted in a successful outcome.


Ian & Helen

Excellent Communication

Kim was absolutely fantastic from start to finish and always maintained excellent communication with every step of the process. I would totally recommend Kim for anyone who is selling their home and who wants a professional and reliable agent.

Kim was absolutely fantastic from start to finish and always maintained excellent communication with every step of the process. I would totally recommend Kim for anyone who is selling their home and who wants a professional and reliable agent.


Blair Jurgens

Efficient & Organized

Kim was very efficient, organized and easy to communicate with. Thank you all. This was an experience to remember.

Kim was very efficient, organized and easy to communicate with. Thank you all. This was an experience to remember.


Barbara

The Perfect Agent

Short and sweet,but I have nothing but positives to report. Kim was the perfect agent from start to finish,very efficient ,sold to the first person that viewed, nothing was too much trouble.  Thank you .

Short and sweet,but I have nothing but positives to report. Kim was the perfect agent from start to finish,very efficient ,sold to the first person that viewed, nothing was too much trouble.  Thank you .


Donna Hall

Very Helpful

Kim Hay did a wonderful job. Very friendly and always there to talk to. Helpful with everything including arranging for pre settlement move in.

Kim Hay did a wonderful job. Very friendly and always there to talk to. Helpful with everything including arranging for pre settlement move in.


The Walker Family

Kind, Honest, Considerate

Kim Hay is professional, funny, kind, honest, considerate, and a little quirky. As I am interstate, Kim handled everything from her end and kept me informed throughout the entire process. I cannot speak highly enough of Kim and her work ethic.

Kim Hay is professional, funny, kind, honest, considerate, and a little quirky. As I am interstate, Kim handled everything from her end and kept me informed throughout the entire process. I cannot speak highly enough of Kim and her work ethic.


David May

Exemplary Service

An exemplary service from KIM HAY. Friendly, efficient, and supportive – personal without being overly familiar but always warm and also professional. What more could a client want? Would highly recommend Kim to any prospective client. 

An exemplary service from KIM HAY. Friendly, efficient, and supportive – personal without being overly familiar but always warm and also professional. What more could a client want? Would highly recommend Kim to any prospective client. 


Maryanne Alderson

Thank You for Everything

I just want to say thank you for everything you have done for my dad and myself. We appreciate it. If you ever come to Melbourne we should catch up. Take care Kim and once again Thank you!

I just want to say thank you for everything you have done for my dad and myself. We appreciate it. If you ever come to Melbourne we should catch up. Take care Kim and once again Thank you!


Rebecca & Mike Alit

Thank You

First of all, my family and I would like to thank you for your dedication and hard work in order to achieve this thrilling result.  We are really happy and appreciated by delivering this exciting home to us before the end of June. We are truly honoured and extremely lucky to meet you.  We wish […]

First of all, my family and I would like to thank you for your dedication and hard work in order to achieve this thrilling result.  We are really happy and appreciated by delivering this exciting home to us before the end of June.

We are truly honoured and extremely lucky to meet you.  We wish you all the best to you.


Dae Lee

Total Professional

Hi Kim, Thanks for your work in handling the sale of our property. Your commitment and professionalism was much appreciated and resulted in a quick sale.

Hi Kim, Thanks for your work in handling the sale of our property. Your commitment and professionalism was much appreciated and resulted in a quick sale.


Mark & Rebecca Denning

Absolute Pleasure to Deal With

Kim was an absolute pleasure to deal with from day one.  We always find it difficult that under our real estate system the agent is, in effect, representing both the seller and the buyer.  Often this conflict can work to the detriment of both parties – in Kim’s case we really could tell she was […]

Kim was an absolute pleasure to deal with from day one.  We always find it difficult that under our real estate system the agent is, in effect, representing both the seller and the buyer.  Often this conflict can work to the detriment of both parties – in Kim’s case we really could tell she was working to achieve the best solution for all concerned.  We had a few hiccups and Kim smoothed them all away.  Her experience, knowledge and kind, happy personality all made the process straightforward and the sale went through as planned.  Thanks Kim


Sue & Steve Pryor

Extremely Efficient

We found Kim to be extremely efficient. Kim went out of her way to make sure everything went smoothly. Her friendly manner made everything easier, and we would certainly recommend her for future sales.

We found Kim to be extremely efficient. Kim went out of her way to make sure everything went smoothly. Her friendly manner made everything easier, and we would certainly recommend her for future sales.


Pam and Gary Cole

Very experienced and truly cares

We would recommend Ian Chambers to sell any property, we had a very bad experience with another reality and was very concerned when we decided to sell, Ian made everything easy for us and we received well over the asking price. [...]

We would recommend Ian Chambers to sell any property, we had a very bad experience with another reality and was very concerned when we decided to sell, Ian made everything easy for us and we received well over the asking price. He is very experienced is his field and it was so pleasing to have someone who truly cares not just about selling your home but as an individual. So thanks Ian for a great start to our next journey.


Philip & Marie Crew

Kim Hay

I can recommend Kim Hay as an agent to anyone who wants to sell, buy or rent property. While awaiting the sale (of our vacant house) Kim was able to find tenants in a week or so. It benefited the seller (us) and the future owner who bought as an investment property. Interactions with Kim […]

I can recommend Kim Hay as an agent to anyone who wants to sell, buy or rent property. While awaiting the sale (of our vacant house) Kim was able to find tenants in a week or so. It benefited the seller (us) and the future owner who bought as an investment property. Interactions with Kim were always pleasant and professional. I wish Kim every success in future endevours.


Dr Thavisha Goonewardane

Thanks

Thank you very much for all you did for us making a stressful time a lot easier.

Thank you very much for all you did for us making a stressful time a lot easier.


Cherie Holland

Professional Approach

Assessed the best marketing procedure and followed through looking after both parties fairly.

Assessed the best marketing procedure and followed through looking after both parties fairly.


Cody Kittson

Thoroughly Professional

Over the past 40 years I have purchased and sold several residential properties from Ipswich to the Gold Cost and Byron Bay.  During these transactions I have met and dealt with many Real Estate Agents, some have been good to deal with, others have been not so good.  I have recently purchased a property and […]

Over the past 40 years I have purchased and sold several residential properties from Ipswich to the Gold Cost and Byron Bay.  During these transactions I have met and dealt with many Real Estate Agents, some have been good to deal with, others have been not so good.  I have recently purchased a property and have had the pleasant opportunity to meet and deal with Pat Walsh.


In my opinion Pat is a great asset to any Agency, she is thoroughly professional in all aspects of her work and she is easy to work with.  Pat goes that extra mile to make sales happen, I couldn’t have asked for a better Agent for my last purchase.


Pat has a wonderful personality and a very happy attitude to life, she is an absolute GEM.  I have no hesitation in recommending Pat Walsh as a Real estate Agent to contact if you want to buy or sell a property.


 


M Gilbert

Thanks Ian

Hi Ian, just a quick one to thank you for your exceptional service in our purchase of Trigger Cove. It was a very pleasant surprise to deal with someone whom operates as efficiently and with the professionalism that you do. The transaction was smooth from the start and we will be recommending you to all […]

Hi Ian, just a quick one to thank you for your exceptional service in our purchase of Trigger Cove. It was a very pleasant surprise to deal with someone whom operates as efficiently and with the professionalism that you do. The transaction was smooth from the start and we will be recommending you to all the people we know who are in the market to purchase or sell. And just another plus (for us anyway).  It was the first Hamper we have had (and we have had a few), that actually has stuff in it that you can eat. It was awesome thanks. Thanks once again for the great experience.


Wayne & Jackie Troy & Emma.

Experienced

We would recommend Ian Chambers to sell any property, we had a very bad experience with another reality and was very concerned when we decided to sell.  Ian made everything easy for us. He is very experienced is his field and it was so pleasing to have someone who truly cares not just about selling […]

We would recommend Ian Chambers to sell any property, we had a very bad experience with another reality and was very concerned when we decided to sell.  Ian made everything easy for us. He is very experienced is his field and it was so pleasing to have someone who truly cares not just about selling your home but as an individual. So thanks Ian for a great start to our next journey.


P Crew

Kept it boiling from the second we hit the go button

Ian did a great job moving people through our property without putting us out and passed on all the feed back relevant to our sale without wasting our time with queries he already had the answers for, he was well prepared after his questions to us about our sale and had the right deal done with […]

Ian did a great job moving people through our property without putting us out and passed on all the feed back relevant to our sale without wasting our time with queries he already had the answers for, he was well prepared after his questions to us about our sale and had the right deal done with in weeks of starting. we will be buying again soon and ian will be our first call


Owen Jones

The Best Agent We Have Come Across

I cannot speak more highly of Ian Chambers. Ian was not only very approachable and knowledgeable in his field but you can genuinely trust that what he says is exactly what he means, quite refreshing for a real estate agent. He has been an excellent negotiator and kept us informed all the way through to […]

I cannot speak more highly of Ian Chambers. Ian was not only very approachable and knowledgeable in his field but you can genuinely trust that what he says is exactly what he means, quite refreshing for a real estate agent. He has been an excellent negotiator and kept us informed all the way through to settlement. We would highly recommend him to anyone thinking of buying or selling.


John

Thank You Ian!

Fantastic communication and support to get me a great outcome – I would highly recommend Ian and his agency to sell your next property!

Fantastic communication and support to get me a great outcome – I would highly recommend Ian and his agency to sell your next property!


Jody Walls

Excellent Service!

Ian and Christie and the team at One Agency was outstanding!!! They were there every step of the way and was always ready with a solution for every challenge that we came across. We sure came across a few challenges but Ian and Christie was there to help and solve all the problems. I will […]

Ian and Christie and the team at One Agency was outstanding!!! They were there every step of the way and was always ready with a solution for every challenge that we came across. We sure came across a few challenges but Ian and Christie was there to help and solve all the problems. I will highly recommend using the Ian and his team if you are thinking of buying, selling or renting you property.


Annemie Hamilton

Thank You For Everything Ian

Our experience with One Agency was above and beyond our expectations. Ian made everything so easy. I can’t express how stress free and easy the entire process was. It went so smoothly and being our first purchase of a home, we know we made the right choice by choosing One Agency and having Ian as […]

Our experience with One Agency was above and beyond our expectations. Ian made everything so easy. I can’t express how stress free and easy the entire process was. It went so smoothly and being our first purchase of a home, we know we made the right choice by choosing One Agency and having Ian as our Real Estate Agent. The service and commitment to quality is second to none. We will happily recommend them to our family and friends. Thanks again Ian.


Sonia

Ian was friendly, approachable, knowledgeable, and honest

We felt that Ian always went out his way to help us sell our house and wasn’t a typical real estate agent. He would take calls and show people through our house at all times of the night including Sundays which we are forever grateful for. [...]

We worked with Ian to sell our house in the Upper Coomera area.  We felt that Ian always went out his way to help us sell our house and wasn’t a typical real estate agent. He would take calls and show people through our house at all times of the night including Sundays which we are forever grateful for. He was honest with us and when it came to the contract he was able to achieve an additional $20,000 which was the price we were after.

We would love to work with Ian again. From start to end Ian was friendly, approachable, knowledgeable and not your typical over the top salesman which is why we believed our house sold quickly for the market it was in and been such a uniquely styled house.  For us we really recommend the services of Ian Chambers.


Jasmine Morcom

Dedication and professionalism from start to finish

I am writing to say a big thank you Ian for your exception work and all the help that you provided to us through our sale. As you can imagine it was a stressful time for us to be selling in NSW whilst trying to buy in Qld, as well as understanding the different processes involved with buying in a new state. [...]

I am writing to say a big thank you Ian for your exception work and all the help that you provided to us through our sale. As you can imagine it was a stressful time for us to be selling in NSW whilst trying to buy in Qld, as well as understanding the different processes involved with buying in a new state. It was invaluable to be able to speak to someone who was able to provide us with all the relevant information that we needed to make the move into the area as smooth as possible.

We were extremely impressed with the dedication and professionalism that you provided to us from start to finish. I would have no hesitation in recommending your services to family, friends and colleagues.


Irene & Kerry Derkenne